FAQs

General FAQs:

Q: What are the dates of the 2010 festival?
A: GlobalGathering 2010 takes place over two nights on Friday 30th and Saturday 31st July and will offer camping facilities for all weekend guests.

Q: What are the opening and closing times for both days?
A:
Friday 30th July:
10:00 - Car Park Opens
10.00 - Box Office Opens
11.00 - Camp Site Entrance Opens For VIP Ticket Holders
12.00 - Camp Site Entrance Opens For General Admission Ticket Holders
16.00 - VIP Arena Opens
16:30 - Main Arena Opens
17.00 - Music Starts
00.00 - Box Office Closes
02.00 - Curfew

Saturday 31st July:
09.00 - Car Park Opens
10.00 - Box Office Opens
13.00 - VIP Arena Opens
13.30 - Main Arena Opens
14.00 - Gates Open For Saturday Ticket holders
14.00 - Music Starts
00.00 - Box Office Closes
06.00 - Curfew

Sunday 1st August:
15.00 Campsite Closes

Q: Can I bring alcohol to the festival?
A: Under the terms of our licensing agreement with Police and local council authorities we are unable to allow our audience to bring in their own alcohol. There are many bar facilities positioned throughout the campsites and event arena.

Q: Can I bring food and non-alcoholic drinks to the festival?
Water in sealed containers up to a max 2 litres per person will be permitted into the campsite (not the event site). No further food and drink (whether alcoholic or not) can be brought on to the Event site (including the Event Campsite). There are a large number of stalls that sell food and drink at the Event.

Q: What steps have been put in place to reduce queuing time to enter the event?
A: We have a range of improvements to alleviate time spent queuing, including an additional wider entrance and further queuing lanes. There will also be more ticket checkers, more wristband exchange staff and we have redesigned the wristband to speed things up.

Q: Will I be able to get cash out on the festival site?
A: Yes, there will be several ATM machines throughout the festival site, campsite and at the box offices but we do advise that you come prepared. Although every effort is made to keep the cash points stocked the sheer volume of people using them can sometimes prohibit this.

Q: Is there any disabled access?
A: The whole site is completely accessible to disabled customers. In addition, there will be a viewing platform at the Main Stage for wheelchair users. To receive tickets for this area, please call 01789 739988 at least 10 days prior to the event.

Q: Will there be more walkways at GlobalGathering this year?
A: There will be more paths and roadway on-site this year, and we're in discussion with the landowners to identify were extra walkways can be created without interfering with the everyday working of the site.

Q: Will there be anywhere to sit down at GlobalGathering?
A: There will be a chill-out area with cover on-site in the event area.

Q: Where can I get breakfast if I camp at Global?
A: There will be a breakfast bar in the campsite.

Q: Will there be more Toilets this year?
A: We always over-supply. Numbers are governed by existing guidelines and levels checked by licensing officers against the numbers of toilets that we agree to supply.

Q: What happens if I have problems with security at GlobalGathering?
A: We employ hundreds of security throughout the festival site. Those in key positions and undertaking certain functions are required to be licensed. Most have training of some kind and all licensed staff has a badge number, which must be displayed.

While we can't guarantee the experience or user-friendliness of every guard, our event security comes from experienced suppliers, for instance the campsite security company run campsites for a number of festivals). Should you have a problem with any specific security guard then please report their number to event staff.


Travel FAQs:

Q: I want to travel by rail to the festival, what is the nearest Station?
A: Stratford Upon Avon is the nearest station. Shuttle buses will run between the station and the festival site all weekend.

Q: Is car parking available on the site?
A: There is extensive security patrolled parking on site. Car parking is FREE to everyone visiting the festival.

Q: I am travelling by train, how do I get to the event from the station?
A: There will be a shuttle bus service running regularly throughout both days of the event from Stratford Upon Avon train station to the site. There is also a taxi rank at the station and the festival site.

Q: I am thinking about bringing a coach to the event. What are the incentives?
A: Please call the head office on 01789 739988 or email contact@globalgathering.com for further information.

Q: I want to stay but don't want to camp, are there any hotels near by?
A: Camping is definitely the best way to experience GlobalGathering although if you are dead against a couple of nights under canvas Stratford Upon Avon has a huge variety of hotels. For further information please visit: www.stratford-upon-avon.co.uk

Q: I cant find an answer to my question, who can I contact:
A: For further information please contact: contact@globalgathering.com or call the 24hr Information Line - 01789 739988


Camping FAQs:

Q: How can I camp?
A: Camping is FREE but is only permitted by purchasing a weekend ticket. All single day Saturday ticket holders are forbidden to camp at the event. People found without camping tickets will be removed.

Q: Are there any restrictions on tent size?
A: Please bring a tent that is sized for the amount of occupants as the larger the tent the more difficult it will be to find a pitch. We do not permit gazebos or awnings.

Q: Where do I pick up my camping wristband?
A: Wristband exchange is situated at the entrance to the campsite, which will be clearly signposted.

Q: Is there a separate camping area for VIP ticket holders?
A: VIP Weekend ticket holders will able to camp in a separate campsite adjacent to the VIP Arena and next to the Main Stage. Click here for a full list of camping options. Further to this we also offer a number of exclusive Cloud9 camping packages including Caravans and PodPads. For further information on these packages click here or call the Hotline on 0207 009 3484.

Q: I have booked a PodPad, do these have a separate area?
A: All Pod Pads will be situated in their own area with separate facilities as part of our Cloud9 packages. For further information please click here or call the Hotline on 0207 009 3484.

Q: I have a campervan/caravan. Will I be able to take this in to the campsite?
A: Motor homes and caravans will only be allowed on site should you purchase a Cloud9 package. For further information please click here or call the Hotline on 0207 009 3484.

Q: How far are the campsites from the arena?
A: Due to the large scale of GlobalGathering there are various colour-coded campsites positioned outside of the main event arena. At the nearest point your tent could be positioned 20 metres from the main arena although the later you arrive the more likely you are to be positioned further away. As always arriving to the site early is the best way to secure a great position. The separate campsite for VIP ticket holders is situated adjacent to the VIP arena, which is inside the main event arena.

Q: Is there any entertainment in the campsites?
A: The campsite will have a number of fairground rides and many further activities to keep you entertained whilst you wait for the music to start again.

Q: What facilities will there be on the campsite?
A: Camping will include: Running Water, Toilets, General Store, Camping Supply Shop, Food Outlets and Bars.

Q: How long am I able to stay at the campsite after the festival?
A: We encourage people to sleep before making any journeys so you will be able to stay in the campsite until Sunday afternoon at 15.00.

Q: Is the campsite safe?
A: There will be plenty of camping stewards and also undercover security teams on site as well as fire safety officers. Strict searches will also be in operation on arrival at the campsite. We recommend that you don't leave valuables in your tent but instead use the lockers available in the campsite and the arena.


Ticket FAQs:

Q: Are there any age restrictions?
A: The festival is licensed for people of 18 years or older. Identification will be required and under 18''s will be refused entry.

Q: What should I do if I want to purchase a ticket but I live outside the UK?
A: You can purchase your tickets in the normal way through our website and just follow the instructions given.

Q: Where can I buy tickets if I don't have a credit card?
A: Tickets can be purchased in cash from Ticketmaster Centres which can be viewed by clicking here. We will also sell tickets nationally through HMV stores and independent record and clothes shops from the beginning of April.

Q: Where can I purchase VIP tickets?
A: VIP tickets are available exclusively by clicking here or by calling 0844 847 1551 and through HMV stores.

Q: What benefits are there in purchasing a VIP ticket?
A: Admission to the VIP Areas on the relevant days. VIP ticket holders will have a separate entrance making entry into the festival quicker. They will also receive access to the VIP car park and enjoy a separate campsite from General Admission ticket holders.

Q: Can I buy a Saturday VIP ticket?
A: Due to the massive increase in demand for VIP tickets in recent years these are now only available for weekend ticket holders. A weekend VIP ticket can be bought from here.

Q: Can I camp if I have purchased a Saturday ticket?
A: Unfortunately not. Admission to the Campsites is only permitted with a Weekend ticket.

Q: I am unable to attend but have already bought my ticket. Can I get a refund?
A: Unfortunately GlobalGathering does not offer any refunds on tickets.

Q: Can I buy tickets on the day?
A: Yes but we strongly suggest that you purchase tickets in advance. GlobalGathering has sold out every year and whilst we always keep a small amount of tickets for selling on the day we have unfortunately had to turn away many people in previous years.

Q: Where can I view all of the ticket Terms and Conditions?
A: All conditions of purchase can be viewed by clicking here.